When you need to return a product purchased from our online store, our Returns Policy is designed to assist you in returning your product.
We offer you a replacement, credit or refund where products have a major failure, such as:
- When they are faulty
- Do not do what they are supposed to do
How long do I have to claim a refund?
Goods returned within 1 month from date of dispatch: Credit and refund applicable. No credit is given on delivery of freight i.e. cost of freight for return of goods must by paid by customer.
Exclusions
In some cases a refund, replacement, or repair may not be offered if you:
- Modify the product;
- Simply change your mind.
